Contact Us
Frequently Asked Questions
Credit cards only.
The reservation deadline is 23:59, 4 days before the pickup date.
You can pick up at the airport counter selected during application or have it delivered to your specified address.
Airport counter list available here
Airport counter list available here
Please return using the prepaid return envelope included in the rental kit via post office or mailbox.
Still need help? If your question isn't answered in the FAQ, feel free to reach out via our contact form. Registered users can sign in to have their information pre-filled automatically.